Trip Cancellation Only
Plan Details
Trip Cancellation Only
Nationwide Mutual Insurance CompanyPO Box 2399
Columbus OH 43216-2399
Mail Code C0-03-24
TRAVEL PROTECTION CERTIFICATE
EXCESS INSURANCE
TABLE OF CONTENTS
GENERAL DEFINTIONSGENERAL PROVISIONS
COVERAGES:
Trip Cancellation
Trip Interruption
Trip Delay
LIMIATIONS AND EXCLUSIONS
NATIONWIDE MUTUAL INSURANCE COMPANY
PASSENGER PROTECTION INSURANCE POLICY
GENERAL DEFINITIONS
Accident means a sudden, unexpected, unusual, specific event that occurs at an identifiable time and place, but shall also include exposure resulting from a mishap to a conveyance in which You are traveling.Accidental Injury means Bodily Injury caused by an accident (of external origin) being the direct and independent cause in the loss.
Additional Expense means any reasonable expenses for meals and lodging which were necessarily incurred as the result of a Hazard and which were not provided by the Common Carrier or other party free of charge.
Bankruptcy means the filing of a petition for voluntary or involuntary bankruptcy in a court of competent jurisdiction under Chapter 7 or Chapter 11 of the United States Bankruptcy Code 11 L.S.C. Subsection 101 et seq.
Bodily Injury means identifiable physical injury which: (a) is caused by an Accident, and (b) solely and independently of any other cause, except illness resulting from, or medical or surgical treatment rendered necessary by such injury, is the direct cause of Your death or dismemberment within twelve months from the date of the Accident.
Business Partner means an individual who: (a) is involved in a legal partnership; and (b) is actively involved in the day-to-day management of the business.
Common Carrier means any land, sea, and/or air conveyance operating under a valid license for the transportation of passengers for hire.
Company means Nationwide Mutual Insurance Company.
Covered Trip means any class of scheduled trips, tours or cruises You request coverage and remit the required premium.
Cruise means any prepaid sea arrangements made by the Participating Organization.
Default means a material failure or inability to provide contracted services due to financial insolvency.
Dependent Child(ren) means the Insured's child (or children), including an unmarried child, stepchild, legally adopted child or foster child who is: (1) less than age 19 and primarily dependent on the Insured for support and maintenance; or (2) who is at least age 19 but less than age 23 and who regularly attends an institution of learning an accredited school or college; and who is primarily dependent on the Insured for support and maintenance.
Dependent means the Insured's lawful spouse and/or unmarried children under 19 years of age.
Economy Fare means the lowest published rate for a one-way round trip economy ticket.
Effective Date means the date and time Your coverage begins, as outlined in the General Provisions section of this Certificate.
Family Member means You or Your Traveling Companion's legal or common law spouse, parent, legal guardian, step-parent, grandparent, parents-in-law, grandchild, natural or adopted child, step-child, children-in-law, brother, sister, step-brother, step-sister, brother-in-law, sister-in-law, aunt, uncle, niece or nephew, who reside in the United States, Canada or Mexico.
Hazard means:
a) Any delay of a Common Carrier (including Inclement Weather).
b) Any delay by a traffic accident en route to a departure, in which You or a Traveling Companion is not directly involved.
c) Any delay due to lost or stolen passports, travel documents or money, quarantine, hijacking, unannounced strike, natural disaster, civil commotion or riot.
d) A closed roadway causing cessation of travel to the destination of the Covered Trip (substantiated
by the department of transportation, state police, etc.
a) holds a valid license if it is required by the law;
b) operates primarily for the care and treatment of sick or injured persons as in-patients;
c) has a staff of one or more Physicians available at all times;
d) provides 24 hour nursing service and has at least one registered professional nurse on duty or call;
e) has organized diagnostic and surgical facilities, either on the premises or in facilities available to the hospital on a pre-arranged basis; and
f) is not, except incidentally, a clinic, nursing home, rest home, or convalescent home for the aged, or similar institution
Host at Destination means a person with whom You are sharing pre-arranged overnight accommodations at the host's usual principal place of residence.Inclement Weathe r means any severe weather condition that delays the scheduled arrival or departure of a Common Carrier.
Individual Coverage Term means the period of time beginning when You have been enrolled for coverage under the Group Policy and for whom the required premium has been paid.
Insured means the person who has enrolled for and paid for coverage under the Group Policy.
Land/Sea Arrangements means any activities undertaken by You while in the Individual Coverage Term.
Loss means injury or damage sustained by You in consequence of happening of one or more of the occurrences against which the Company has undertaken to indemnify You.
Maximum Benefit means the largest total amount of Covered Expenses that the Company will pay for Your covered losses.
Physician means a licensed practitioner of medical, surgical or dental services acting within the scope of his/her license. The treating Physician may not be You, a Traveling Companion or a Family Member.
Pre-Existing Condition means any injury, sickness or condition of Yours, an Insured's Traveling Companion for which within the sixty (60) day period prior to the effective date under the Group Policy (a) first manifested itself or exhibited symptoms which would have caused one to seek diagnosis, care or treatment; (b) required taking prescribed drugs or medicine, unless the condition for which the prescribed drug or medicine is taken remains controlled without any change in the required prescription; or (c) required medical treatment or treatment was recommended by a Physician.
The Pre-Existing Conditions exclusion is waived for You if the Insured enrolls You in the Group Policy at the time the Insured pays the deposit required for his or her Trip (or within 10 days of the initial deposit) and the Insured purchases the coverage under the Group Policy for the full cost of their Trip.
Scheduled Departure Date means the date on which You are originally scheduled to leave on the Trip.
Scheduled Return Date means the date on which You are originally scheduled to return to the point of origin or to a different final destination.
Sickness means an illness or disease which is diagnosed or treated by a Physician after the effective date of insurance and while You are covered under the Group Policy.
Strike means any unannounced labor disagreement that interferes with the normal departure and arrival of a Common Carrier.
Terrorist Incident means an incident deemed a terrorist act by the United States Government that causes property damage or loss of life.
Traveling Companion means person(s) named and traveling under the same reservation as the Insured. Note, a group or tour leader is not considered a Traveling Companion unless the Insured is sharing room accommodations with the group or tour leader.
Travel Supplier means tour operator, cruise line, hotel etc. who has made the land and/or sea arrangements.
You or Your refers to all persons listed on the Confirmation of Coverage under the program purchased by the Insured.
GENERAL PROVISIONS
The following provisions apply to all coverages:WHEN YOUR COVERAGE BEGINS - All coverage will take effect at 12:01 A.M. local time, at the location of the Insured, on the Scheduled Departure Date provided:
(a) coverage has been elected; and
(b) the required premium has been paid.
WHEN YOUR COVERAGE ENDS - Your coverage will end at 11:59 PM local time on the date that is the earliest of the following:
(a) the Scheduled Return Date as stated on the travel tickets;
(b) the date the Insured returns to his/her origination point if prior to the Scheduled Return Date;
(c) the date the Insured leaves or changes his/her Covered Trip (unless due to unforeseen and unavoidable circumstances covered by the Policy);
(d) the time the Group Policy terminates. If insurance was purchased prior to the date of termination, insurance will continue to the end of the Individual Coverage Term;
(e) If the Insured extends the return date, Your coverage will terminate at 11:59 P.M., local time, at the location of the Insured on the Scheduled Return Date;
(f) The date the Insured cancels the Covered Trip;
(g) Any Trip that exceeds 150 days.
EXTENDED COVERAGE - Coverage will be extended under the following conditions:(a) If the Insured is a passenger on a scheduled common carrier that is unavoidably delayed in reaching the final destination coverage will be extended for the period of time needed to arrive at the final destination.
In no event will coverage be extended for unscheduled extensions to Your Covered Trip for which premium has not been paid in advance.
ARBITRATION - Notwithstanding anything in the Group Policy to the contrary, any claim arising out of or relating to this contract, or its breach, will be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial rules except to the extent provided otherwise in this clause. Judgment upon the award rendered in such arbitration may be entered in any court having jurisdiction thereof. All fees and expenses of the arbitration shall be borne by the parties equally.
However, each party will bear the expense of its own counsel, experts, witnesses, and preparation and presentation of proofs. The arbitrators are precluded from awarding punitive, treble or exemplary damages, however so denominated. If more than one Insured is involved in the same dispute arising out of the same Group Policy and relating to the same loss or claim, all such Insureds will constitute and act as one party for the purposes of the arbitration. Nothing in this clause will be construed to impair the rights of the Insureds to assert several, rather than joint, claims or defenses.
LEGAL ACTIONS - No legal action for a claim can be brought against the Company until sixty (60) days after the Company receives proof of loss. No legal action for a claim can be brought against the Company more than two (2) years after the time required for giving proof of loss.
CONTROLLING LAW - Any part of the Group Policy that conflicts with the state law where the Group Policy is issued is changed to meet the minimum requirements of that law.
SUBROGATION - To the extent the Company pays for a loss suffered by You, the Company will take over the rights and remedies You had relating to the loss. This is known as subrogation. You must help the Company to preserve its rights against those responsible for the loss. This may involve signing any papers and taking any other steps the Company may reasonably require. If the Company takes over Your rights, You must sign an appropriate subrogation form supplied by the Company.
The following provisions will apply to Trip Interruption, Trip Delay, Missed Connection, Emergency Evacuation, Repatriation of Remains:
PAYMENT OF CLAIMS - The Company, or its designated representative, will pay a claim after receipt of acceptable proof of loss. Benefits for loss of life are payable to Insured's beneficiary. If a beneficiary is not otherwise designated by the Insured, benefits for loss of life will be paid to the first of the following surviving preference beneficiaries:
a) the Insured's spouse:
b) the Insured's child or children jointly:
c) an Insured's parents jointly if both are living or the surviving parent if only one survives:
d) an Insured's brothers and sisters jointly: or
e) the Insured's estate.
All other claims will be paid to the Insured. In the event the Insured is a minor, incompetent or otherwise unable to give a valid release for the claim, the Company may make arrangement to pay claims to the Insured's legal guardian, committee or other qualified representative.All or a portion of all other benefits provided by the Group Policy may, at the option of the Company, be paid directly to the provider of the service(s). All benefits not paid to the provider will be paid to the Insured.
Any payment made in good faith will discharge the Company's liability to the extent of the claim.
The applicable benefit amount will be reduced by the amount of benefits, if any, previously paid by other Insurance Policies. In no event will the Company reimburse the Insured for an amount greater than the amount paid by the Insured.
NOTICE OF CLAIM - Written notice of claim must be given by the Claimant (either You or someone acting for You) to the Company or its designated representative within twenty (20) days after a covered loss first begins or as soon as reasonably possible. Notice should include Your name, the Participating Organization's name and the Group Policy number. Notice should be sent to the Company's administrative office, at the address shown on the cover page of the Group Policy, or to the Company's designated representative.
PROOF OF LOSS - The Claimant must send the Company, or its designated representative, proof of loss within ninety (90) days after a covered loss occurs or as soon as reasonably possible.
PHYSICAL EXAMINATION AND AUTOPSY - The Company, or its designated representative, at their own expense, have the right to have You examined as often as reasonable necessary while a claim is pending. The Company, or its designated representative, also has the right to have an autopsy made unless prohibited by law.
BENEFITS
TRIP CANCELLATION
The Company will pay a benefit, up to the maximum shown on the Confirmation of Coverage, if You are prevented from taking Your Covered Trip due to:
(a) Sickness, Accidental Injury or death of You, Traveling Companion, or Family Member or
Business Partner; which results in medically imposed restrictions as certified by a Physician at the
time of loss preventing your continued participation in the Trip. A Physician must advise cancellation
of the Trip on or before the Scheduled Departure Date.
(b) You or a Traveling Companion being hijacked, quarantined, required to serve on a jury,
subpoenaed, the victim of felonious assault within 10 days of departure; or having his/her principal
place of residence made uninhabitable by fire, flood or other natural disaster; or burglary of his/her
principal place of residence within 10 days of departure.
(c) You or a Traveling Companion being directly involved in a traffic accident substantiated by a
police report, while en route to departure;
(d) A transfer of You by the employer with whom You are employed on the Effective Date that
requires Your principal residence to be relocated;
(e) The death or hospitalization of Your Host at Destination;
(f)
A Terrorist Incident that occurs in a city listed on Your Trip itinerary and within 30 days prior
to your Scheduled Departure Date. This same city must not have experienced a Terrorist Incident
within the 90 days prior to the Terrorist Incident that is causing the cancellation of Your Trip.
Benefits are not provided if the Travel Supplier offers a substitute itinerary. Your Scheduled
Departure Date must be no more than 15 months beyond Your Effective Date. This benefit only applies
if the policy has been purchased within 10 days of Your initial payment for the Trip and for the
full cost of the Trip;
(g) The Insured's Traveling Companion or Family Member, who are military personnel, and are
called to emergency duty for a natural disaster other than war.
(h) Strike that causes complete cessation of services for at least 24 consecutive hours.
(i) Weather that causes complete cessation of services of the Common Carrier for at least 24
consecutive hours.
(j)
Bankruptcy and/or Default of Your Travel Supplier which occurs more than 10 days following Your
Effective Date. Coverage is not provided for the Bankruptcy or Default of the agency from whom the
Insured purchased the Land/Sea Arrangements. The Insured's Scheduled Departure Date must be no
more than 15 months beyond the Insured's Effective Date. Benefits will be paid due to
Bankruptcy or Default of an airline only if no alternate transportation is available. If alternate
transportation is available, benefits will be limited to the change fee charged to allow You to
transfer to another airline in order to get to Your intended destination.
(k) An Insured is terminated, or laid off from employment subject to three years of continuous
employment at the place of employment where terminated.
(l) Natural disaster at the site of Your destination that renders their destination
accommodations uninhabitable.
a) non-refundable cancellation charges imposed by the Participating Organization and/or Travel Suppliers.
In no event shall the amount reimbursed exceed the amount the Insured prepaid for the Covered Trip or the maximum benefit shown on the Confirmation of Coverage.
SPECIAL CONDITIONS: You must advise the Participating Organization and the Company as soon as possible in the event of a claim. The Company will not pay benefits for any additional charges incurred that would not have been charged had the Insured notified the Participating Organization as soon as reasonable possible.
SINGLE OCCUPANCY COVERAGE
The Company will reimburse You, up to the maximum shown on the Confirmation of Coverage, for the additional cost incurred during the Covered Trip as a result of a change in the per person occupancy rate for prepaid travel arrangements if a person booked to share accommodations with You has his/her Trip delayed, canceled, or interrupted for a covered reason and You do not cancel.
TRIP INTERRUPTION
The Company will pay a benefit, up to the maximum shown on the Confirmation of Coverage, if You are unable to continue on Your Covered Trip due to:
(a) Sickness, Accidental Injury or death of You, Traveling Companion, or Family Member or
Business Partner; which results in medically imposed restrictions as certified by a Physician at the
time of loss preventing Your continued participation in the Trip;
(b) You or a Traveling Companion being hijacked, quarantined, required to serve on a jury,
subpoenaed, the victim of felonious assault within 10 days of departure; or having his/her principal
place of residence made uninhabitable by fire, flood or other natural disaster; or burglary of his/her
principal place of residence within 10 days of departure.
(c) You or a Traveling Companion being directly involved in a traffic accident substantiated by a
police report, while en route to departure;
(d) a transfer of the Insured by the employer with whom the Insured is employed on their
Effective Date which requires his/her principal residence to be relocated;
(e) the death, or hospitalization of Your Host at Destination;
(f) A Terrorist Incident that occurs in a city listed on Your Trip itinerary and within 30 days
prior to your Scheduled Departure Date. This same city must not have experienced a Terrorist Incident
within the 90 days prior to the Terrorist Incident that is causing the cancellation of Your Trip.
Benefits are not provided if the Travel Supplier offers a substitute itinerary. Your Scheduled
Departure Date must be no more than 15 months beyond Your Effective Date. This benefit only applies if
the policy has been purchased within 10 days of Your initial payment for the Trip and for the full
cost of the Trip;
(g) the Insured's Traveling Companion or Family Member, who are military personnel, and are
called to emergency duty for a natural disaster other than war;
(h) Bankruptcy and/or Default of the Travel Supplier which occurs more than 10 days following
Your Effective Date. Coverage is not provided for the Bankruptcy or Default of the agency from whom the
Insured purchased their Land/Sea Arrangements. The Insured's Scheduled Departure Date must be no
more than 15 months beyond the Your Effective Date. Benefits will be paid due to Bankruptcy or Default
of an airline only if no alternate transportation is available. If alternate transportation is
available, benefits will be limited to the change fee charged to allow the Insured to transfer to
another airline in order to get to Your intended destination;
(i) An Insured is terminated, or laid off from employment subject to three years of continuous
employment at the place of employment where terminated.
(j) Natural disaster at the site of Your destination that renders the destination accommodations uninhabitable.
The Company will pay for the following:a) unused, non-refundable land or sea expenses prepaid to the Participating Organization or Travel Suppliers;
b) the airfare paid less the value of applied credit from an unused return travel ticket, to
return home or rejoin the original Land/Sea Arrangements (limited to the cost of one-way economy
airfare or similar quality as originally issued ticket by scheduled carrier, from the point of
destination to the point of origin shown on the original travel tickets.
In no event shall the amount reimbursed exceed the maximum benefit shown on the Confirmation of Coverage.
TRIP DELAY
The Company will reimburse You for Covered Expenses on a one-time basis, up to the maximum shown in the Confirmation of Coverage, if You are delayed en route to or from the Covered Trip for twelve (12) or more hours due to a defined Hazard:Covered Expenses include:
(a) Any prepaid, unused, non-refundable land and water accommodations;
(b) Any reasonable additional expenses incurred;
(c) An Economy Fare from the point where the You ended Your Covered Trip to a destination where You can catch up to the Covered Trip; or
(d) A one-way Economy Fare to return You to Your originally scheduled return destination.
LIMITATIONS AND EXCLUSIONS
The following exclusions apply to Trip Cancellation, Trip Interruption, Trip Delay:Loss caused by or resulting from:
1. Pre-Existing Conditions, as defined in the Definitions section unless the insurance is purchased
within 10 days of the initial Trip deposit;
2. suicide, attempted suicide or any intentionally self-inflicted injury while sane or insane (in
Missouri, sane only) unless results in the death of a non-traveling immediate Family Member;
3. intentionally self-inflicted injuries;
4. war, invasion, acts of foreign enemies, hostilities between nations (whether declared or
not), civil war;
5. participation in any military maneuver or training exercise or any loss starting while the Insured
is in the service of the armed forces of any country. Orders to active military service for training
purposes of two months or less will not constitute service in the armed forces. Upon notice to the Company
of entering the armed forces, the Company will return to the Insured pro-rata any premium paid, less any
benefits paid, for any period during which the Insured is in such service;
6. piloting or learning to pilot or acting as a member of the crew of any aircraft;
7. mental or emotional disorders, unless hospitalized;
8. participation as a professional in athletics;
9. participation in underwater activities;
10. being under the influence of drugs or intoxicants, unless prescribed by a Physician or unless
results in the death of a non-traveling immediate Family Member;
11. commission or the attempt to commit a criminal act;
12. participating in bodily contact sports; skydiving; hang-gliding; parachuting; mountaineering; any
race; bungee cord jumping; and speed contest (speed contest shall not include any of the regatta races),
scuba diving, spelunking or caving heliskiing, or extreme skiing;
13. dental treatment except as a result of an injury to sound natural teeth limited to $750;
14. any non-emergency treatment or surgery, routine physical examinations, hearing aids, eye glasses
or contact lenses;
15. pregnancy and childbirth (except for complications of pregnancy) except if hospitalized;
16. curtailment or delayed return for other than covered reasons;
17. traveling for the purpose of securing medical treatment;
18. services not shown as covered;
19. directly or indirectly, the actual, alleged or threatened discharge, dispersal, seepage,
migration, escape, release or exposure to any hazardous biological, chemical, nuclear radioactive material,
gas, matter or contamination;
20. Confinement or treatment in a government Hospital; however the United States government may
recover or collect benefits under certain conditions;
21. Care or treatment that is not medically necessary;
22. Care or treatment for which compensation is payable under Worker's Compensation Law, any
Occupational Disease law; the 4800 Time Benefit plan or similar legislation;
23. Care or treatment that is payable under any Insurance policy that does not require deductible
and/or coinsurance payments by You;
24. Injury or Sickness when traveling against the advice of a Physician;
25. Cosmetic surgery except for: reconstructive surgery incidental to or following surgery for trauma, or infection or other covered disease of the part of the body reconstructed, or to treat a congenital malformation of a child;
Form SRTC 2500 P&CWORLDWIDE EMERGENCY ASSISTANCE SERVICES
Worldwide Emergency Assistance
A 24-hour emergency telephone assistance service is available for Your benefit so that, in the event of an emergency while on the Trip, English speaking help and advice may be furnished to You.PART I - TRAVELER'S ASSISTANCE
The Assistance Company's multilingual staff can assist You in solving a variety of unexpected complications during the Trip such as lost tickets or belongings. If necessary, the Assistance Company may also help locate legal counsel. Pre-Trip information such as cultural, visa requirements and exchange rates can also be provided.
PART II - MEDICAL ASSISTANCE
If a medical emergency arises during travel, the Assistance Company may help You find local medical care. Physicians and hospitals worldwide can contact the Assistance Company to confirm coverage and, if required, help You arrange immediate settlement of medical expenses resulting from an Injury during the covered Trip. The Assistance Company will coordinate emergency medical situations, with Your home Physician and arrange Emergency Evacuation services.
PART III - EMERGENCY CASH TRANSFER
the Assistance Company can help arrange a fund transfer through Your credit cards, family, friends, employer or similar source if You need cash while on the Trip.
Note Assistance Services are provided by an independent organization and not by Nationwide Mutual Insurance Company, Nationwide Casualty Insurance Company, Nationwide Life Insurance Company. There may be times when circumstances beyond the Assistance Company's control hinder their endeavors to provide travel assistance services. They will, however, make all reasonable efforts to provide travel assistance services and help You resolve Your emergency situation.
For Travel Assistance Only
CALL TOLL FREE:
1-877-318-6895
OR CALL COLLECT
1-603-328-1905
(From all other locations)
Nationwide® Privacy StatementThank you for choosing Nationwide
Our privacy statement explains how we collect, use, share, and protect your personal information. So just how do we protect your privacy? In a nutshell, we respect your right to privacy and promise to treat your personal information responsibly. It's as simple as that. Here's how.
Confidentiality and security
We follow all data security laws. We protect your information by using physical, technical, and procedural safeguards. We limit access to your information to those who need it to do their jobs. Our business partners are legally bound to use your information for permissible purposes.
Collecting and using your personal information
We collect personal information about you when you ask about or buy one of our products or services. The information comes from your application, business transactions with us, consumer reports, medical providers, and publicly available sources. Please know that we only use that information to sell, service, or market products to you.
We may collect and use the following types of information:
•Name, address, and Social Security number
•Assets and income
•Account and policy information
•Credit reports and other consumer report information
•Family member and beneficiary information
•Public information
Sharing your information for business purposes
We share your information with other Nationwide companies and business partners. When you buy a product, we share your personal information for everyday purposes. Some examples include mailing your statements or processing transactions that you request. You cannot opt out of these. We also share your information where federal and state law requires.
Sharing your information for marketing purposes
We don't sell your information for marketing purposes. We have chosen not to share your personal information with anyone except to service your product. So there's no reason for you to opt out. If we change our policy, we'll tell you and give you the opportunity to opt out before we send your information.
Using your medical information
We sometimes collect medical information. We may use this medical information for a product or service you're interested in, to pay a claim, or to provide a service. We may share this medical information for these business purposes if required or permitted by law. But we won't use it for marketing purposes unless you give us permission.
Accessing your information
You can ask us for a copy of your personal information. Please call the number on your insurance ID card if applicable, contact your customer service representative, or send a letter to the address below and have your signature notarized. This is for your protection so we may prove your identity. We don't charge a fee for giving you a copy of your information now, but we may charge a small fee in the future.We can't update information that other companies, like credit agencies and third parties, provide to us. So you'll need to contact these other companies to change and correct your information.Send your privacy inquiries to the address below. Please include your name, address, and policy number. If you know it, include your agent's name and number.Nationwide Claims AdministrationP.O. Box 23802Tampa, FL 33632-3802
NationwideClaimServices@cbpinsure.com
A parting word
These are our privacy practices. They apply to all current and former clients of Nationwide health plans. They also apply to joint policy or contract holders. This includes the following companies:
Nationwide Better Health, Inc.Nationwide Life Insurance Company Nationwide Mutual Insurance Company National Casualty Company